Privacy Policy.
Effective Date: 6/1/2026
This Privacy Policy explains how InsureLoc by Mitigate America, operating InsureLoc ("InsureLoc," "we," "our," or "us"), collects, uses, shares, stores, and protects information when you visit our website, submit forms, purchase services, upload documents, use our secure document portal, communicate with us, or otherwise use our Services. This Policy is written to be clear and practical, but it should be reviewed by a qualified attorney before publication.
1. Information We Collect
We may collect information you provide directly, including name, email address, phone number, mailing address, customer type, package selection, payment-related information processed by our payment provider, property or asset details, vehicle information, VINs, serial numbers, photos, videos, receipts, invoices, titles, deeds, registrations, warranties, appraisals, insurance documents, emergency contact information, trusted contact information, and notes you submit. We may also collect website and usage information such as device information, browser type, IP address, pages visited, form activity, referral source, and similar technical information through cookies or analytics tools.
2. Sensitive Information and Limits on Collection
InsureLoc is designed to organize important records, but we try to limit unnecessary sensitive information. We do not ask customers to submit passwords, PINs, full bank account numbers, full credit card numbers, crypto private keys, seed phrases, or security question answers through ordinary forms. If you choose to upload documents containing sensitive information, you are responsible for deciding what to provide and should redact information that is not needed for your proof file.
3. How We Use Information
We may use information to open and manage customer files, process intake forms, organize property and asset records, upload and label proof documents, create folder structures and summaries, provide customer support, communicate about missing items or updates, process payments, send renewal and Annual Proof File Checkup reminders, manage authorized access, improve the website and Services, prevent misuse, protect security, and comply with legal obligations.
4. How We Share Information
We do not sell customer records. We do not publicly share customer files. We may share information with service providers that help us operate the website, forms, payments, secure document storage, email, analytics, automation, and customer support. We may share information with trusted contacts, authorized users, or professional contacts only as directed by the customer or as reasonably needed to provide the Services. We may also disclose information if required by law, legal process, security needs, fraud prevention, or to protect rights, safety, or property.
5. Secure Document Portal and Access Control
Customer records may be stored in a secure, cloud-based document portal. Access is permission-based and limited to authorized users. Security controls may include multi-factor authentication, role-based access, encrypted connections, folder-level permissions, and access monitoring. No system can be guaranteed completely secure, but we use reasonable administrative, technical, and organizational safeguards appropriate for the Services.
6. Payments
Payments may be processed by a third-party payment provider. InsureLoc does not need to store full payment card numbers to provide the Services. Payment providers may collect and process payment information under their own terms and privacy policies.
7. Cookies and Website Analytics
Our website may use cookies, pixels, or analytics tools to support basic website functions, measure site performance, understand visitor activity, improve the user experience, and support marketing. You may be able to limit cookies through your browser settings. Some website functions may not work properly if cookies are disabled.
8. Retention of Information
We retain information for as long as reasonably needed to provide the Services, maintain customer accounts, support renewals, comply with legal obligations, resolve disputes, enforce agreements, and keep business records. Retention periods may vary depending on the type of record, customer package, renewal status, legal requirements, and operational needs. Customers may request deletion or return of records, subject to legal, security, backup, and business record retention requirements.
9. Customer Choices and Access Requests
You may contact us to request access to, correction of, update to, or deletion of certain personal information or customer records. We may need to verify your identity before responding. Some information may be retained where necessary for legal, security, accounting, dispute, backup, or legitimate business purposes.
10. Trusted Contacts
If you provide information about a trusted contact or request that a trusted contact receive access, you are responsible for providing accurate information and for confirming that the person is appropriate for the access requested. You may request changes to trusted contact access by contacting us.
11. Data Security and Incident Response
We use reasonable safeguards designed to help protect information from unauthorized access, use, disclosure, alteration, or destruction. If we become aware of a security incident involving personal information, we will evaluate the incident and provide notices when required by applicable law.
12. Children’s Privacy
The Services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, contact us so we can review and take appropriate action.
13. Links to Other Websites
Our website or communications may contain links to third-party websites or services. We are not responsible for the privacy, security, or content practices of those third parties.
14. State Privacy Rights
Depending on where you live, you may have certain privacy rights under applicable state law, such as the right to access, correct, delete, or obtain information about your personal information. To make a request, contact us using the information below. We will respond as required by applicable law.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on the website with a new effective date. Your continued use of the Services after the updated Policy is posted means the updated Policy applies going forward.
16. Contact
Questions about these Terms may be sent to: Mitigate America, 4751 Best Rd, Atlanta, GA 30337, info@insureloc.com.